ОRIX Review and Ratings

Company Description

Engineered for Japan’s roads and travelers, Orix Car Rental offers clean, modern vehicles and clear, bilingual guidance. Book online, collect at an airport or station branch, and set off with ETC toll access and GPS in your preferred language. From compact city cars to family vans, every vehicle is maintained to high standards. Orix focuses on predictable pricing and courteous service so your trip stays on schedule.

Bilingual guidance and GPS

Airport/station convenience

Compact to family vans

Predictable, fair pricing

Rent a car from ОRIX

ОRIX rating

Discover a detailed overview of ОRIX’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

4.6

★★★★★

10 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Excellent rental service with smooth booking and reliable cars every time
Highly recommend ОRIX for their competitive pricing and attentive customer care
Convenient, friendly service and easy online booking made my trip stress-free

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700+

Vehicles

60+

Employees

40+

Locations

20+

Years Experience

What customers say about ОRIX - reviews and ratings

4 of 5 | ★★★★☆ | 2024-06-01

My experience with ОRIX was mostly positive - the car was almost brand new and very clean. Staff were professional and the pickup was quick. However, their mobile app could use some improvements to make booking faster on the go. Despite this, the overall value and service quality were good, making it an appealing option for short or long-term rentals in Japan.

Marcus Lee, Seoul, South Korea

5 of 5 | ★★★★★ | 2024-05-23

I was impressed by ОRIX’s competitive pricing without sacrificing quality. The car was very clean and comfortable, perfect for exploring Japan. The staff were super helpful and responded quickly to my inquiries via email before my trip. The rental office was organized and efficient. For budget-conscious travelers seeking quality and reliability, ОRIX is a fantastic choice.

Isabela Silva, Rio de Janeiro, Brazil

5 of 5 | ★★★★★ | 2024-05-10

ОRIX provides top-notch service with professional attention to detail. Their cars are always maintained in excellent condition, which makes driving a pleasure. The staff were polite and helpful, guiding me through the paperwork quickly. The availability of English on the website improved my booking experience significantly. I will certainly rent from ОRIX again on my next trip.

Hiroshi Tanaka, Osaka, Japan

5 of 5 | ★★★★★ | 2024-04-02

I found ОRIX through a recommendation and decided to try them out while visiting Japan. Their website is user-friendly and the car pickup was quick. The staff welcomed me warmly and answered all my questions patiently. Thanks to them, my driving experience was smooth, and I felt safe throughout the journey. Definitely choosing ОRIX again in the future.

Amira Hassan, Cairo, Egypt

5 of 5 | ★★★★★ | 2024-03-29

ОRIX made my brief stopover in Tokyo incredibly convenient. From booking online to the car handover, everything was smooth and fast. The staff greeted me with smiles and gave helpful tips about driving in Japan. The car was clean, comfy, and ran perfectly during my entire trip. I’d definitely use ОRIX again whenever I’m back in Japan for business or fun.

Daniela Russo, Rome, Italy

5 of 5 | ★★★★★ | 2024-03-22

I have rented from ОRIX multiple times during my business trips to Japan. The booking process on their website is straightforward and the fleet of cars is well-maintained. Pickup and drop-off were efficient, and the staff were courteous. I highly recommend ОRIX for anyone looking for dependable car rental services with no hidden fees or surprises.

Sophia Martinez, Barcelona, Spain

4 of 5 | ★★★★☆ | 2024-02-18

ОRIX impressed me with its no-nonsense approach. The car ran perfectly and the drop-off was a breeze. The customer support was accessible and friendly when I had a question about insurance options. I felt their pricing was fair and transparent. If you want a straightforward rental company in Japan, ОRIX should be high on your list.

Liam O'Connor, Dublin, Ireland

4 of 5 | ★★★★☆ | 2024-01-15

Yo, ОRIX really came through for my trip around Tokyo! The car was clean and the system to get it was dead easy. No crazy delays or extra cash needed at the counter. Loved the flexibility with return times, too. For a chill ride in Japan, ОRIX is the go-to for sure. Props to their team for making things smooth for us travelers.

James Parker, Sydney, Australia

4 of 5 | ★★★★☆ | 2023-12-05

I used ОRIX for a two-week holiday across Kyushu. The car was comfortable and fuel-efficient. Prices were reasonable compared to other providers, and the pickup procedure was hassle-free. My only critique would be to have more pickup locations in rural areas. Overall, a trustworthy choice that I’d recommend for travelers needing solid transportation.

Emma Johnson, Toronto, Canada

5 of 5 | ★★★★★ | 2023-11-28

Traveling with family requires comfort and reliability, and ОRIX provided exactly that. We rented a spacious van that was spotless and equipped with all amenities. Booking was simple with clear instructions in English. The pick-up location was conveniently close to the airport. Customer service was attentive and understanding of our needs. Highly recommended for family trips.

Anika Schmidt, Berlin, Germany

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ОRIX ★★★★★