Primego Travels Review and Ratings

Company Description

Based in Sri Lanka, Primego Travels provides vehicle rentals and tours, offering both self-drive and chauffeur options. Whether you want to explore at your own pace or rely on a driver guide, they operate across airports, hotels, and city centers. Their versatile fleet includes compact cars, SUVs, wagons, and vans tailored for solo travelers, families, and groups. They also provide airport transfers, organize tours, and manage permits and travel documentation. With over ten years in the industry, easy bookings via phone or WhatsApp, and flexible services, they deliver a seamless experience.

Self-drive or driver-driven vehicles available

Diverse fleet: compact cars, wagons, SUVs, vans

Airport transfer and comprehensive tour packages

Book easily by WhatsApp, phone, or email

Permit, document, and logistics handling

Rent a car from Primego Travels

Primego Travels rating

Discover a detailed overview of Primego Travels’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

4.5

★★★★★

14 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Solid rental experience, but pick-up location was a bit tricky to find
Impressive lineup of vehicles and excellent customer care at Primego Travels
Efficient and seamless car rental experience with Primego Travels

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What customers say about Primego Travels - reviews and ratings

5 of 5 | ★★★★★ | 2024-06-10

Primego Travels is the definition of hassle-free car rental. From a user-friendly website to prompt communication and top-grade vehicles, the entire journey was smooth. I particularly liked how the pickup and drop-off processes were efficient, saving me time. I will definitely recommend them to my friends and colleagues.

Ahmed Al-Farsi, Muscat, Oman

5 of 5 | ★★★★★ | 2024-06-01

Primego Travels stands out because of their diverse vehicle selection and superb customer service. Renting a luxury car for a special occasion was stress-free, and the staff went above and beyond to ensure I was satisfied. The vehicle was immaculate and performed beautifully in desert conditions. Highly recommend for anyone wanting quality and professionalism.

Aisha Khalid, Dubai, UAE

5 of 5 | ★★★★★ | 2024-05-29

Primego Travels exceeded expectations with their immaculate cars and efficient customer assistance. When I faced a minor issue with GPS, their support team promptly guided me through the fix. The entire rental period was comfortable and hassle-free. This level of attentiveness makes them stand out as a trustworthy rental service.

Yuki Tanaka, Tokyo, Japan

5 of 5 | ★★★★★ | 2024-05-12

Primego Travels provided an exceptional car rental experience. The vehicle was spotless and modern, and the booking process was quick and straightforward. Customer service was attentive, responding promptly to my inquiries. I felt very comfortable driving around with Primego's car, and the prices were fair. I highly recommend their services to anyone needing reliable transportation.

Emily Thompson, Toronto, Canada

5 of 5 | ★★★★★ | 2024-04-21

I have rented cars from Primego Travels multiple times in the past year and every experience has met my expectations perfectly. The vehicles are always well-maintained and clean. The staff is courteous and professional. They also provided excellent guidance on insurance options. Definitely a dependable company for business or leisure travel.

Sophia Müller, Berlin, Germany

5 of 5 | ★★★★★ | 2024-04-18

I am very impressed with Primego Travels' seamless service. Booking online was intuitive, and the vehicle was ready upon my arrival. The car itself was clean, efficient, and comfortable. Their staff treated me respectfully and addressed all my questions patiently. A fantastic option for anyone needing reliable transport.

Oliver Smith, London, UK

5 of 5 | ★★★★★ | 2024-04-05

Traveling with family usually means extra planning, but Primego Travels simplified our trip by providing a spacious and reliable vehicle. The booking was simple, and the car had enough room for all our luggage and kids’ gear. Staff was very accommodating when we needed a last-minute extension. Great customer focus and superb vehicles.

Maria Rossi, Rome, Italy

4 of 5 | ★★★★☆ | 2024-03-30

My overall experience renting with Primego Travels was good, but I found the pickup location somewhat difficult to locate at first. After contacting support, they guided me quickly. The car was excellent though, smooth and clean. With clearer instructions for pickup, this would be a five-star service.

Ananya Gupta, Mumbai, India

4 of 5 | ★★★★☆ | 2024-03-22

Booked a ride last minute and it all went down smooth. The folks at Primego Travels are cool and easy to deal with; car was clean and ran well. A solid choice if you need something fast without the drama. Would love to see a bit more variety, but overall a positive vibe from this company.

Marcus Johnson, Cape Town, South Africa

4 of 5 | ★★★★☆ | 2024-03-08

Yo, I booked a car with Primego Travels last month and it was sick! Got the ride super fast, and the whip was clean and smooth. The homies loved it too. For a quick weekend escape, these guys got you covered without any hassle or sketch vibes. Not the cheapest ever, but definitely worth it for the quality.

Jayden Miller, Sydney, Australia

4 of 5 | ★★★★☆ | 2024-02-15

Using Primego Travels was a breeze. The prices were better than I expected, and the website made booking super easy. The car ran perfectly and I didn’t experience any issues during my week-long rental. Customer support was friendly and helped with directions for dropping off the car. Will use them again for sure!

Carlos Ramirez, Mexico City, Mexico

4 of 5 | ★★★★☆ | 2024-02-10

I was really happy with my experience renting from Primego Travels. The pickup was straightforward and I appreciated the friendly attitude of the staff. The car ran well and gave me great freedom to explore. The only tiny drawback was a slightly confusing return sign, but overall, loving it and will book again next trip.

Fiona MacLeod, Edinburgh, Scotland

4 of 5 | ★★★★☆ | 2024-01-28

Rental experience with Primego Travels was generally positive. While the pickup time was delayed by about 30 minutes, the staff apologized and offered a discount voucher which I appreciated. The car was reliable and comfortable for my road trip along the coast. I’d suggest confirming pickup details closely, but overall a solid company.

Liam O'Connor, Dublin, Ireland

4 of 5 | ★★★★☆ | 2024-01-05

Had a good trip with Primego Travels but was a bit confused about their fuel policy which wasn’t clearly explained in advance. After some back and forth, the issue was resolved. Other than that, the car was great, and the staff was helpful. Definitely recommend them if they improve transparency around terms.

Isabella Fernandez, Buenos Aires, Argentina

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Primego Travels ★★★★★