IQ Car Rentals Review and Ratings

Company Description

IQ Car Rentals operates in Crete, Greece, but often leaves travelers disappointed when expecting reliable and quality car rental services. Despite claims of clean, modern cars, many customers receive vehicles that are in poor condition or not as reserved. Their 24/7 customer support is frequently difficult to contact and offers slow assistance during vehicle troubles. Though they advertise “no hidden fees,” renters have reported unexpected charges and unclear insurance policies. The online booking seems simple, yet cancellations and deposit refunds can be challenging and slow. Vehicle condition, service, and communication issues make IQ Car Rentals a less dependable choice in Crete.

Frequent reports of car condition problems and substitutions

Customer support is often sluggish or hard to reach despite 24/7 claims

Hidden fees and vague insurance policies have been noted

Cancellations and refund delays are common complaints

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IQ Car Rentals fleet

Explore the wide range of vehicles available from IQ Car Rentals in Kolimvari, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

IQ Car Rentals rating

Discover a detailed overview of IQ Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about IQ Car Rentals - reviews and ratings

2 of 5 | ★★☆☆☆ | 2024-06-04

IQ Car Rentals has a chill vibe and the staff made things easy for me. The only downer was the car’s cleanliness and small dents that made it look less fresh. Still, it drove alright and was affordable. Definitely service with some room for car condition improvement.

Alex Garcia, Mexico City, Mexico

3 of 5 | ★★★☆☆ | 2024-06-02

The booking went smoothly, and the car ran fine for my weekend trip. However, I didn’t feel especially valued as a customer. The check-in and check-out felt rushed without much courtesy follow-up. Good enough for quick rentals but lacks that personal touch.

Clara Benson, Vancouver, Canada

2 of 5 | ★★☆☆☆ | 2024-05-28

I managed to book my car online without hassle, which was convenient. Unfortunately, when I arrived, the paperwork process was much longer and more complicated than anticipated. The staff seemed stressed and not very friendly. The car itself was fine but the experience overall felt disorganized.

Elena Petrova, Moscow, Russia

2 of 5 | ★★☆☆☆ | 2024-05-17

The staff was somewhat polite but seemed undertrained. The vehicle I received had odors and a weird smell from previous users. Not sure how often they clean or check their cars. Website is easy to use but actual rental quality could improve a lot to make customers happy.

Nadia Hassan, Cairo, Egypt

2 of 5 | ★★☆☆☆ | 2024-05-09

IQ Car Rentals had some competitive prices, so I gave them a shot during my trip Down Under. Picking up the car was easy, but the interior could have been cleaner. Still, the vehicle functioned fine and got me where I needed to go. They could improve the hygiene standards to match their affordable rates.

James Nguyen, Sydney, Australia

3 of 5 | ★★★☆☆ | 2024-04-12

The website was straightforward and booking was simple. Pickup was slightly delayed due to unforeseen circumstances, but staff communicated promptly and professionally. The car was in good shape according to expectations. An overall decent experience--reliable but with room to polish timing efficiency.

Linda O’Connor, Dublin, Ireland

1 of 5 | ★☆☆☆☆ | 2024-04-01

I was hoping for something a bit nicer but got the cheapest option possible from IQ Car Rentals. The ride was noisy and uncomfortable for long drives. If you want a fancy or performance car, this isn’t your spot. Budget travelers that don’t care about luxuries might do fine though.

José Silva, Lisbon, Portugal

2 of 5 | ★★☆☆☆ | 2024-03-30

I felt the service was average - not very friendly but not rude either. The car itself performed adequately during my short trip around the city. I guess IQ Car Rentals works fine if you’re just looking for a no-frills ride and don’t mind minimal customer interaction.

Yuki Tanaka, Tokyo, Japan

1 of 5 | ★☆☆☆☆ | 2024-03-18

I rented a vehicle from IQ Car Rentals last month, expecting a smooth experience, but sadly it wasn’t. The car wasn’t clean and had some mechanical issues. When I tried reaching customer support, their response was slow and not very helpful. For the price paid, I expected better quality and service. Definitely won’t be choosing them again.

Sofia Martinez, Madrid, Spain

2 of 5 | ★★☆☆☆ | 2024-03-10

The car I got was kinda rough around the edges; suspension was stiff and gears weren’t smooth. Staff was cool though and helped out with directions. I’d use IQ Car Rentals again if they upgraded their rides, price was okay-ish but not for long trips.

Tarek El-Sayed, Cairo, Egypt

2 of 5 | ★★☆☆☆ | 2024-02-23

IQ Car Rentals handled my reservation swiftly and the paperwork was minimal which I liked. However, the vehicle felt a bit worn out with some scratches and the air conditioning was inconsistent. Service is nice but vehicle maintenance should be given extra attention.

Mei Lin, Taipei, Taiwan

3 of 5 | ★★★☆☆ | 2024-02-11

Booking and pickup were handled neatly and quickly, and the vehicle was suitable for Nigerian road conditions. Sure, it’s not a luxury car but it was dependable and the staff gave me good advice on routes. IQ Car Rentals did the job, and that’s what mattered to me.

Samuel Adeyemi, Lagos, Nigeria

2 of 5 | ★★☆☆☆ | 2024-01-27

Not gonna lie, the ride they gave me ran alright, but man, I had to wait over 45 mins just to grab the keys. Crew wasn’t too hyped on helping fast either. If you need quick grab-and-go, this ain’t it. But if u got time to chill, it works good enough.

Malik Johnson, Chicago, USA

1 of 5 | ★☆☆☆☆ | 2024-01-15

The online booking looked easy but when I arrived the process got confusing with unexpected conditions and unclear instructions. The car also felt shaky and poorly maintained. Honestly, this could be better with some procedural improvements and vehicle checkups.

Emily Johnson, London, UK

2 of 5 | ★★☆☆☆ | 2023-12-22

The staff at IQ Car Rentals was very courteous and helpful which I appreciated. Sadly, the car felt a bit neglected - strange noises and outdated features made the ride less enjoyable. For a company with such a nice team, their vehicle standards need serious improvement.

Anna Müller, Berlin, Germany

1 of 5 | ★☆☆☆☆ | 2023-12-10

Picked a car that had engine warning lights on and when I contacted support, it took ages to get a reply. Had to switch vehicles myself after arguing with them on the phone. Lost time and patience. Wouldn’t recommend IQ Car Rentals based on this experience.

Liam O’Dwyer, Dublin, Ireland

1 of 5 | ★☆☆☆☆ | 2023-11-15

From start to finish, this rental company was a total mess. The booking website was glitchy, the car had issues, and they charged extra hidden fees. Worst part was their staff who ignored my calls when I needed help. Avoid IQ Car Rentals if you value your time and money.

Rajesh Kumar, Mumbai, India

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IQ Car Rentals ★★☆☆☆