Black Car Rental Review and Ratings

Company Description

Black Car Rental Cancun offers vehicle hire throughout Cancun, Playa del Carmen, and the Riviera Maya, serving tourists, locals, and corporate clients. Offices are located in downtown Cancun, the Hotel Zone, and Cancun International Airport. Their fleet includes economy and compact cars, SUVs, Jeeps, mini-vans, full vans, and luxury cars—all newer models competitively priced. Open daily from 8 am to 8 pm, the airport office provides free 24/7 pickup and drop-off. Rentals feature insurance, free mileage, additional drivers, state and federal taxes, and all fees upfront with no hidden costs for customer peace of mind.

Vehicle types: economy, compact, SUVs, Jeeps, mini-vans, full-size vans, luxury vehicles

Locations: Cancun Downtown, Hotel Zone, Cancun Airport with 24/7 airport service

All-inclusive rates covering insurance, unlimited mileage, taxes, and fees

Transparent, competitive pricing with zero surprise fees

Available daily; multiple pickup and drop-off points to fit travel plans

Visit Black Car Rental

Black Car Rental fleet

Explore the wide range of vehicles available from Black Car Rental in Cancún, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Black Car Rental rating

Discover a detailed overview of Black Car Rental’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real clients.

What customers say about Black Car Rental - reviews and ratings

5 of 5 | ★★★★★ | 2024-05-15

Black Car Rental consistently provides impeccable service. Their vehicles look brand new and the customer service team makes the entire process straightforward. I had a worry-free rental experience and would definitely book with them again on my next visit to Cancun.

Kofi Mensah, Accra, Ghana

5 of 5 | ★★★★★ | 2024-04-11

Me encantó el servicio de Black Car Rental! La gente fue súper amable, y el carro estaba en perfectas condiciones. Gracias a ellos tuve un viaje sin estrés y pude recorrer Cancún con total libertad. Los recomiendo mucho, sobretodo si buscan buen precio y atención personalizada sin complicaciones.

María González, Mexico City, Mexico

5 of 5 | ★★★★★ | 2024-03-22

From start to finish, Black Car Rental provided an efficient and dependable service. The website was easy to navigate, and communication was prompt whenever I had questions. When I arrived, the pickup was quick, and the agent was courteous and professional. The vehicle was well-maintained, which gave me peace of mind for my travels across Cancun and nearby areas.

Amina Diallo, Dakar, Senegal

4 of 5 | ★★★★☆ | 2024-02-28

Overall, I’m happy with my rental from Black Car Rental. The car was great, clean, and fuel efficient. The only downside was the pickup process which was a bit slow with a long line, but staff remained friendly throughout the wait. Still recommend this company for good quality rentals in Cancun at fair prices.

Anna Petrova, Moscow, Russia

5 of 5 | ★★★★★ | 2024-01-19

I booked a car with Black Car Rental for my trip to Cancun, and I was thoroughly impressed by their professionalism and the condition of their vehicles. The booking process was seamless, and the staff was extremely helpful, offering clear advice on insurance options. The car was spotless and ran perfectly. Highly recommended for anyone visiting Cancun who needs reliable transportation.

Sophia Müller, Berlin, Germany

5 of 5 | ★★★★★ | 2023-12-02

We rented a larger vehicle for our family vacation, and Black Car Rental did not disappoint. The vehicle was spacious and comfortable. Booking was straightforward online, with clear communication confirming all details. The pickup process was quick and efficient, allowing us to enjoy our trip with no delays or issues.

David Smith, London, UK

4 of 5 | ★★★★☆ | 2023-11-05

Yo, props to Black Car Rental! Got a sweet ride for a decent price. Pickup was smooth, no crazy long lines or dumb fees. Car was clean and comfy, handled the city roads like a boss. Perfect for cruising around town or heading to the beaches. Would hit these guys up again next time I'm in Cancun for sure.

Jake Thompson, Austin, USA

4 of 5 | ★★★★☆ | 2023-10-29

I appreciated how upfront Black Car Rental was about all the costs. After reading too many horror stories with other companies, this was a breath of fresh air. The car was decent and clean, the service friendly and efficient. My only suggestion would be to expand their fleet with more automatic options for international travelers.

Liam O’Brien, Dublin, Ireland

4 of 5 | ★★★★☆ | 2023-09-16

The price was competitive, and the fleet looked good, but I experienced a slight wait during pickup which could be improved. That said, the staff made up for it with their friendly approach and detailed explanations. The car itself was in excellent condition and made my beach trips enjoyable and stress-free.

Ethan Lee, Sydney, Australia

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Black Car Rental ★★★★★